Terms and Conditions
Welcome to Tutorly.sg! By accessing or using our platform, you agree to the following terms and conditions. Please read them carefully before using the platform. If you do not agree with any part of these terms, you may not use Tutorly.sg.
1. Use of the Platform
Tutorly.sg provides educational tools and resources designed to supplement learning. It is not a replacement for formal education, professional tutoring, or expert advice.
Users agree to use the platform for lawful purposes only and ensure that any content or questions submitted comply with all applicable laws and regulations in Singapore.
2. Educational Purpose Only
Tutorly.sg is designed to support students' learning by providing AI-generated answers, quizzes, and resources. However, the platform does not guarantee improved academic performance, specific grades, or exam results.
The platform should not be relied upon as a sole source of study material or preparation for examinations.
3. AI Capabilities
Advanced AI Technology: Tutorly.sg leverages cutting-edge AI technology to provide personalized learning experiences. Our AI system is continuously learning and improving to deliver accurate, relevant, and helpful educational content tailored to each student's needs.
Personalized Learning: Our AI adapts to different learning styles and paces, providing explanations in various formats to ensure optimal understanding. While responses are customized to individual queries, we recommend using our platform alongside school materials for the best learning outcomes.
4. User Responsibility
Device Compatibility: Users are responsible for ensuring they have the necessary hardware, software, and internet connection to access and use the platform.
Supervision of Minors: Parents or guardians are responsible for monitoring their child's use of the platform and ensuring it aligns with their educational needs.
5. Content Quality
Tutorly.sg maintains high standards of educational content through our advanced AI system and rigorous quality control processes. Our platform is designed to align with Singapore's education system and regularly updated to reflect current curriculum standards.
To ensure the best learning experience, we encourage students to:
- Use our platform as a complementary learning tool alongside school materials
- Verify important concepts with their teachers when needed
- Take advantage of our diverse learning resources for comprehensive understanding
6. Subscription and Payments
Users must pay the subscription fee to access the platform's full range of features. Tutorly.sg reserves the right to modify subscription pricing or features at any time, with prior notice to users.
All subscription payments are non-refundable. Users are responsible for canceling their subscription if they no longer wish to use the platform.
Cancellation will take effect at the end of the current billing period.
7. Intellectual Property
All content, including AI-generated answers, quizzes, and study materials, is the property of Tutorly.sg. Users may not reproduce, distribute, or share content outside of personal educational use without written permission.
8. Limitation of Liability
No Guarantee of Results: Tutorly.sg does not guarantee specific grades, improved exam performance, or academic success. Users assume full responsibility for how they utilize the platform.
Access and Availability: While Tutorly.sg strives to provide uninterrupted service, it is not liable for any downtime, interruptions, or technical issues that may occur.
Data Loss: Tutorly.sg is not responsible for the loss of user-generated data, such as previously asked questions or saved progress, due to technical errors, updates, or maintenance.
Third-Party Content: Tutorly.sg may include links to third-party websites or services. It is not responsible for the accuracy, privacy practices, or content of these external sites.
9. User-Generated Content
Users are solely responsible for the content they input into the platform. Tutorly.sg is not liable for any inappropriate, inaccurate, or unlawful content submitted by users.
Users agree not to submit content that is defamatory, offensive, or infringes on intellectual property rights.
10. Parental Responsibility
Parents or guardians are responsible for monitoring their child's activity on the platform to ensure proper and effective use. Tutorly.sg is not liable for any misuse by minors.
11. Fair Use Policy
Tutorly.sg reserves the right to limit or suspend access to the platform in cases of misuse, such as excessive queries that impact system performance or abuse of unlimited features.
12. Progress Tracking
The platform provides basic progress tracking (e.g., the number of questions asked per subject). This feature is for informational purposes only and is not a comprehensive monitoring tool.
13. Refund Policy
Subscriptions are non-refundable due to the immediate access to our comprehensive digital learning resources, which include:
- Unlimited access to AI-powered tutoring
- Extensive library of past year papers
- Personalized practice questions and quizzes
- 24/7 learning support
To ensure our service meets your needs:
- You can try our platform without any sign-up or credit card required
- Experience our core features before making any payment
- Subscription is priced at SGD 49 per month (final price with no hidden fees or extra charges)
- Cancel your subscription anytime from your profile settings
We encourage users to explore our platform first to experience its value before subscribing.
14. Indemnification
Users agree to indemnify and hold Tutorly.sg harmless from any claims, damages, or expenses arising from misuse of the platform or violation of these terms.
15. Updates to Terms
Tutorly.sg reserves the right to update or modify these terms and conditions at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.
16. Governing Law
These terms are governed by the laws of Singapore. Any disputes arising from the use of the platform will be subject to the exclusive jurisdiction of Singaporean courts.
17. Disclaimer for Marketing and Testimonials
Testimonials and success stories shared on the website or marketing materials are individual experiences and do not guarantee similar results for every user.
18. Privacy and Data Usage
Tutorly.sg collects and processes user data in accordance with its Privacy Policy. By using the platform, users consent to the collection and use of their data as outlined in the Privacy Policy.
By using Tutorly.sg, you acknowledge that the platform is designed as a supplemental learning tool and accept full responsibility for how you and your child utilize its resources. If you have any questions about these terms, please contact hello@tutorly.sg.